As of 9 PM, crews have restored power to 356,611 customers since the start of the windstorm.
There are currently 118 LADWP crews working to restore power with additional PG&E mutual aid crews supporting our efforts.
Our crews prioritize downed wire safety first – if you see a downed wire STAY AWAY and DIAL 911.
Our crews continue to focus on the longest-duration outages and ask for our customers’ patience as our crews work in hazardous conditions to restore power as quickly and safely as possible.
As of 9 PM, 20,991 out of LADWP’s 1.5 million electric customers are without power— about 6,900 of those are customers located in the Palisades fire area.
The communities with the most impacted customers are the Pacific Palisades, Brentwood and Los Feliz in the Metro area and Pacoima, Sun Valley and Tarzana in the Valley.
It may take crews 48 hours to respond to an outage, with longer response times in some areas requiring complex repairs. Customers without power who are within or near fire impacted areas, may also experience extended outages of a longer duration due to damage to our equipment or the inability of crews to physically access the equipment or the area, to begin restoration.
SUPPORT FOR CUSTOMERS DIRECTLY IMPACTED BY THE WILDFIRES
Our hearts are with our customers whose lives have been directly impacted by the wildfires. To support them, LADWP is ready to address any concerns related to stopping service, billing concerns, and other matters related to water and/or power service. Call LADWP at 1-800-DIAL-DWP or visit any LADWP customer service center.
BOIL WATER NOTICE FOR PALISADES HAS BEEN REPLACED WITH A “DO NOT DRINK” NOTICE IN EFFECT FOR ZIP CODE 90272 and ADJACENT AREA
A Do Not Drink Notice was issued Friday at noon for Pacific Palisades 90272 zip code and the area north of San Vicente Blvd under evacuation orders as required by state regulators for public health and safety.
People located in the 90272 Zip code and area north of San Vicente Boulevard should not drink or cook with the tap water until the notice is lifted. Residents are advised to limit the use of hot water and follow important instructions in the notice.
We will inform our customers when the water is safe to drink.
LADWP will be distributing bottled water to affected customers at two locations:
- Westwood Recreation Center – Open 24 hours
- Adjacent to the Brentwood Country Club
Saturday, January 11, from 11 a.m. to 5 p.m.
Sunday, January 12 from 9 a.m. to 2 p.m.
**NEW** Monday, January 13 from 11 a.m. to 5 p.m.
More info about DO NOT DRINK notice and important instructions at ladwp.com.
LADWP REPRESENTATIVES MAY COME TO YOUR DOOR TO CHECK ON YOU AND YOUR POWER
During the current wildfire response, LADWP representatives are going door-to-door in many affected neighborhoods to check on customers and see if their power is back on, or if they’re still waiting for power to be restored. We are aware that scammers may use this opportunity to take advantage of customers in their vulnerable state. Please make sure to check LADWP badges and ask for further identification if you have any doubts as to the legitimacy of the person or persons at your door. LADWP staff will be wearing their uniforms or vest and will always carry a LADWP badge.
Safety is our No. 1 priority, during challenging times like these and always. Please reach out at 1-800-DIAL-DWP if you have any questions or need further assistance.
CORRECTING MISINFORMATION ABOUT LADWP’S WATER SYSTEM
Any assertion that fire hydrants in the Pacific Palisades were broken before the Palisades fire is misleading and false. LADWP works with LAFD who is responsible for inspecting fire hydrants citywide. LADWP repaired every hydrant needing repairs as reported by LA Fire Department inspectors. LADWP’s fire hydrant repair list was current and updated, and all reported fire hydrants were fully operational in the Pacific Palisades and in L.A.’s Westside communities prior to the fire.
No power was lost to LADWP pump stations during the fire, and water supply remained strong to the area. Water pressure in the system was lost due to unprecedented and extreme water demand to fight the wildfire without aerial support. This impacted our ability to refill the three water tanks supplying the Palisades causing the loss of suction pressure. This impacted 20 percent of the hydrants in the area, mostly in the higher elevations. As soon as LADWP identified the risk of losing water in the tanks and water pressure in the system, we immediately deployed potable water tankers to sustain support for firefighting efforts.
LADWP was required to take the Santa Ynez Reservoir out of service to meet safe drinking water regulations. To commission the support and resources to implement repairs to Santa Ynez, LADWP is subject to the city charter’s competitive bidding process which requires time.
The water system serving the Pacific Palisades area and all of Los Angeles meets all federal and state fire codes for urban development and housing. LADWP built the Pacific Palisades water system beyond the requirements to support the community’s typical needs. As we face the impacts of climate change and build climate resilience, we welcome a review and update of these codes and requirements if city water systems will be used to fight extreme wildfires. LADWP is initiating our own investigation about water resiliency and how we can enhance our posture to respond to the impacts of climate change.
SUPPORTING FIRE RESPONSE
LADWP’s open-air reservoirs, including Hollywood Reservoir, Lower Stone Canyon and the Encino Reservoirs continue to be available to support CALFIRE and LAFD’s aerial firefighting efforts.
To support firefighting efforts, water crews are in the Pacific Palisades area shutting off water supply to leaking fire hydrants and customer connections that have been destroyed or unoccupied to help with maintaining water pressure.
Below is an update on our Windstorm Response as of 9PM:
By City Council District (both single customer and area outages)
| District | Customers Out |
| 1 – Eunisses Hernandez | 2 |
| 2 – Adrin Nazarian | 163 |
| 3 – Bob Blumenfield | 431 |
| 4 – Nithya Raman | 147 |
| 5 – Katy Young Yaroslavsky | 1617 |
| 6 – Imelda Padilla | 12 |
| 7 – Monica Rodriguez | 4077 |
| 8 – Marqueece Harris-Dawson | 1 |
| 9 – Curren D. Price, Jr. | 0 |
| 10 – Heather Hutt | 2 |
| 11 – Traci Park | 12521 |
| 12 – John S. Lee | 7 |
| 13 – Hugo Soto-Martinez | 5 |
| 14 – Ysabel J.Jurado | 265 |
| 15 – Tim McOsker | 0 |
| ## – Not Available | 1741 |
By Community (area outages only)
Metro
| Community | Customers Out |
| PACIFIC PALISADES | 6952 |
| BRENTWOOD | 6922 |
| EAGLE ROCK | 262 |
| GRIFFITH PARK | 130 |
| KOREATOWN | 10 |
Valley
| Community | Customers Out |
| PACOIMA | 4075 |
| BRENTWOOD | 1247 |
| ENCINO | 367 |
| WINNETKA | 222 |
| TARZANA | 204 |
| STUDIO CITY | 140 |
| WOODLAND HILLS | 45 |
| SUN VALLEY | 23 |
| VALLEY GLEN | 13 |
