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Pacific Palisades Fires: Correcting Misinformation about LADWP’s Water System

LADWP Rain Storm Update: February 5, 2024, 11:00 a.m.

February 5, 2024

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LOS ANGELES (FEBRUARY 5, 2024) – As of 10 AM, LADWP has 7,236 customers out of power, out of more than 1.5 million customers citywide. Since the beginning of the storm approximately 22,000 customers have had their power restored.

The most impacted areas include West Los Angeles and West Valley areas (Mid-Wilshire, Sherman Oaks, Hollywood Hills West and Tarzana). Most outages are due to downed wires from fallen trees and branches.

Our first priority during storm conditions is responding to reports of downed wires for public safety. If that occurs, our first responsibility is to secure the area to protect the public, de-energize wires and make the area safe. Only after this is done can crews begin to conduct repair work and restore power.

Additional crews are ready to respond day or night throughout Tuesday, including crews from Vegetation Management, Overhead Transmission, Street Light, and Overhead Distribution Design. In the Owens Valley, we also have extra crews ready for deployment, if needed.

LADWP Call Centers also have additional staffing to accommodate any potential increases in call volume during this storm.

We want to remind the public to NEVER TOUCH A DOWNED or DANGLING WIRE no matter how small, or anyone, or anything in contact with it. Always assume a downed wire is still energized with high voltage electricity. Stay away and immediately CALL 9-1-1.

We encourage everyone to report a power outage online and to check the map for status at ladwp.com/outages. You can also sign up for outage text alerts if you visit the website. Customers can call us at 1-800-DIAL-DWP.

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