The Los Angeles Department of Water and Power crews continue working in the field to respond to power outages. Below is an update on our heat storm response as of 5PM on Saturday, September 7, 2024. The current number of customers without power is 3,985 out of LADWP’s 1.5 million electric customers. The number of customers without power in any given community remains relatively low. There are currently around 100 separate outage incidents that are mainly smaller, residential outages, and they take time for crews to respond and restore. Sherman Oaks, Pacoima, Van Nuys, Studio City, Broadway/Manchester are among the communities with the most number of customers impacted. The Department’s Operation Center (DOC) continues to be activated to coordinate our response across the organization.
Storm Update
Currently we are at 3,985 customers out.
Customers restored since start of storm: 52,767
Outages By Type
| Outage Type | Metro Customers Out | Valley Customers Out |
| Non-outages | 0 | 0 |
| Single Customer | 213 | 146 |
| Neighborhood | 649 | 1054 |
| Partial Circuit | 685 | 1284 |
| Circuit | 0 | 0 |
| IS | 3 | 0 |
| 34.5 | 0 | 0 |
By Community (area outages only)
Metro
| Community | Customers Out |
| EXPOSITION PARK | 24 |
| WESTLAKE | 0 |
| EAGLE ROCK | 0 |
| BROADWAY-MANCHESTER | 459 |
| SHERMAN OAKS | 226 |
| HIGHLAND PARK | 121 |
| SILVER LAKE | 63 |
| BEVERLY GROVE | 54 |
| CENTRAL-ALAMEDA | 50 |
| ECHO PARK | 49 |
| ATWATER VILLAGE | 38 |
| KOREATOWN | 37 |
| MID-WILSHIRE | 35 |
| BEVERLYWOOD | 34 |
| MID-CITY | 27 |
| GLASSELL PARK | 26 |
| UNIVERSITY PARK | 0 |
| BRENTWOOD | 21 |
| PICO-ROBERTSON | 18 |
| WESTWOOD | 17 |
| SAWTELLE | 15 |
| MONTECITO HEIGHTS | 13 |
| HOLLYWOOD HILLS WEST | 7 |
| OTHER | 0 |
Valley
| Community | Customers Out |
| PACOIMA | 762 |
| MISSION HILLS | 615 |
| ARLETA | 266 |
| SUN VALLEY | 116 |
| STUDIO CITY | 103 |
| NORTH HOLLYWOOD | 75 |
| CHATSWORTH | 73 |
| OTHER | 66 |
| VAN NUYS | 55 |
| TUJUNGA | 36 |
| GRANADA HILLS | 35 |
| NORTH HILLS | 33 |
| SYLMAR | 29 |
| SHERMAN OAKS | 19 |
| WINNETKA | 17 |
| PANORAMA CITY | 16 |
| BEL-AIR | 9 |
| ENCINO | 9 |
| TARZANA | 4 |
Our Electric Trouble remains at a LEVEL 2 Response Level, meaning that customers experiencing an outage can expect that a crew will respond to their outage between 12-24 hours. This is necessary due to the high number of smaller outages and is meant to help set expectations for our customers that reflect operating conditions and response times.
LADWP reminds our customers who rely on life-saving devices powered by electricity that if you are experiencing a power outage and without backup power supply, seek immediate medical attention by calling call 9-1-1. Please make sure to call emergency services if you are in need of medical assistance.
Additional resources:
What to do in case of a power outage
How to conserve energy while staying safe and cool
The City’s cooling centers
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