Sunday, September 6, 2020 10AM
Our crews made a lot of progress overnight restoring power outages. As of 10 am Sunday, we have approximately 7,000 customers affected and have restored more than 37,000 customers since yesterday evening, when temperatures and energy demand soared.
Many of the remaining power outages are small and localized, which take more time for repairs to progress. The most affected areas at this time are West Adams with 2192 customers affected, Reseda with 817, Sun Valley with 723, and Pacoima with 623.
Our dispatchers prioritize work based on the customers without power the longest get assigned a crew next. They are currently working through 100 incidents and restoring power as quickly and safely as possible, however restoration work will take time. Crews are working around the clock in extreme conditions and are making every effort to get power back on within 24 hours of the beginning of an outage, but some outages may take up to 36 hours to restore.
High overnight temps provided little relief to strained power distribution equipment that needs time to cool down. In some neighborhoods, equipment was running 200% of its maximum capacity due to extreme heat and demand. With more record breaking heat on the way, conservation is key today to prevent localized outages. Set A/C’s to 78-82 and skip laundry and heavy appliance use today.
If you experience a power outage, make sure to report it at www.ladwp.com/outages or by calling 1-800-DIAL-DWP (1-800-342-5397) using the automated system. Please do not assume your neighbors have called to report the outage. It is important for customers to call and report the outage they are experiencing so that we have as much information as possible to address the issue.
Please be assured that our crews are responding as quickly as possible if your power is out. We will continue to provide updates as information is available via Twitter and the NextDoor app.
A Special Message for Customers Affected in the Sun Valley Community
Equipment located at a distributing station in Sun Valley became extremely overloaded and overheated yesterday, which is affecting our ability to make repairs to the outage affecting your area and provide uninterrupted service. With today’s temperatures expected to exceed yesterday’s we expect overloading again this afternoon, which will cause more outages in the area. Please make every effort to reduce electricity use today to help prevent outages. We apologize for this inconvenience and are monitoring it closely. We will continue to restore power to as many customers as possible throughout the day.
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